A working practice day
Help with local workstations, printers, networks and everyday issues that slow reception and clinical teams down.
IT SUPPORT FOR GENERAL PRACTICE
Care is your priority.
Supporting your IT is ours.
Busy phone lines. Full clinics. A team that needs its systems to work. Zystech brings practical IT support to the everyday demands of general practice.
Support for your practice.
Respect for its pressures.
Practice managers balance appointments, staff, suppliers and regulatory responsibilities. IT should help that work happen, rather than add another queue to manage.
We review your local computers, connectivity, access and support arrangements. Where systems or infrastructure are managed by an NHS or other provider, we coordinate within that provider’s requirements and the agreed scope.
Safe access for your team
Review access for permanent staff, locums and leavers, including the practical steps needed to protect accounts and devices.
A plan for disruption
Understand dependencies, escalation routes and recovery arrangements so the practice has a clear technical plan when systems are unavailable.
COMPLIANCE IS AN ONGOING COMMITMENT
Support for CQC readiness
and NHS data security.
We help your team bring the technical side of compliance into everyday practice, with practical controls and evidence you can understand.
Zystech supports the IT aspects of compliance; we do not certify or guarantee regulatory compliance. Your organisation retains its regulatory responsibilities. We agree the applicable requirements and scope with you.
CQC: governance and secure records
For GP providers in England, CQC Regulation 17 addresses governance, risk and secure records. We support the IT elements through access reviews, documented arrangements and agreed improvement actions.
Read CQC Regulation 17NHS Data Security and Protection Toolkit
Organisations with access to NHS patient data and systems must use the DSPT. We can help identify relevant technical evidence and improvement needs; your practice retains ownership of its assessment and submission.
Read NHS Data Security and Protection ToolkitYOUR FREE IT ASSESSMENT
Start with the systems
your team relies on.
The free assessment begins with your practice setup, recurring issues and existing support arrangements. We agree the scope before reviewing anything.
Choose a preferred appointment- Local computers, printers and connectivity
- Staff access and joiner/leaver arrangements
- Software dependencies and supplier responsibilities
- Data security evidence and outstanding IT actions
- Continuity planning and sensible spending priorities
No assessment fee. No obligation to buy. Appointment and assessment scope confirmed by our team.
A QUESTION YOU MAY HAVE
Let’s make it clear.
Can you replace our NHS or centrally provided support?
We first establish which systems are supported by your existing NHS, local or contracted providers. We then agree where Zystech can add value and how escalation and responsibilities will work.
How do you keep recommendations within our budget?
We explain the reason for each recommendation, its benefit and the cost. We separate urgent issues from improvements that can wait, and keep useful equipment in service where appropriate.
FREE IT ASSESSMENT
Make room for better IT support.
Let’s understand what you have, what’s working and where support would make a difference.